logo_roger_headerlogo_roger_headerlogo_roger_headerlogo_roger_header
  • Features
  • Articles
  • About
  • Subscribe
  • Livewire
  • Contact
feature_thumb_breakfast-with-bernie
Breakfast with Bernie
March 24, 2020
feature_thumb_when-i-dip-you-dip
When I dip, you dip
March 19, 2020

Cost vs Value

March 20, 2020

Words by Chris Fraser

Research by Yassena Jeliazkova

Illustration by Natalie Wong

feature_thumb_cost-vs-value

All change comes with a cost, but not all costs have value.

Beware the hidden expense that comes from poorly executed change including resistance, lack of alignment and low engagement. But do plan to take full advantage of the strategic internal communications available to your organization when you do it right. Employees that are actively contributing during times of change will bring full value. Recognizing and acting on this will increase your return on engagement and lower your cost of change. 

ENDNOTES

Graphic Citations:  i Prosci. (2018). Managing Resistance to Change.  |  ii Towers Watson. (2013 – 2014). Change and Communication ROI: How the Fundamentals Have Evolved and the Best Adapt.  |  iii Meinert, Dori. (2018). How to Avoid Common Mistakes in Change Management. Society for Human Resource Management.  |  iv Towers Watson. (2013 – 2014). v McKinsey & Company. (2010). What successful transformations share.  |  vi Towers Watson. (2013 – 2014)
* Highly effective organizations are defined as those ranked in the top third when surveyed on a number of communication and change management indicators. Low-effective organizations are ranked in the bottom third based on the same indicators. See original report for more detail. 
Share

Related posts

When Strategy Met Creative
September 21, 2023

When Strategy Met Creative: A Meet Cute of the Minds


Read more
May 10, 2023

Will Technology Ever Replace Storytellers? Interview with Julian Mills, Senior Digital Tech Leader


Read more
March 21, 2023

There is No Checklist for Black History Month: Interview with Sharlyn Carrington


Read more

Latest Posts

  • When Strategy Met Creative
    September 21, 2023

    When Strategy Met Creative: A Meet Cute of the Minds

  • May 10, 2023

    Will Technology Ever Replace Storytellers? Interview with Julian Mills, Senior Digital Tech Leader

  • March 21, 2023

    There is No Checklist for Black History Month: Interview with Sharlyn Carrington

attention economy brand burnout change communication change management channels communication strategy cost of change credibility culture customer experience DEI digital employee communications employee experience engagement future of work gender HR hybrid event inclusion innovation interview inteview leadership leadership transition leader transition live event microsoft organizational change organizational transformation profile psychological safety purpose safety self-care technology transformation trust uniity video virtual event

Learn more about Livewire

Go

Subscribe

Social, digital or print, get the latest thinking from roger in the channel that’s right for you.

I want to subscribe!

Contact

We’d love to hear from you.

Write Us

© 2023 roger by Livewire. All Rights Reserved.
  • Privacy Policy
  • Sitemap
CONTACT

    Thanks for subscribing

    We are looking forward to connecting with you regularly and sharing our perspectives and those of HR and Communication leaders across the industry spectrum. Over and out.